What types of items can be stored in your warehouse?

Our warehouse facilities are equipped to handle a wide range of items, including but not limited to electronics, furniture, documents, marketing and event materials, auto and medical parts and industrial equipment. 

How secure is your warehouse?

We take security very seriously. Our warehouses are equipped with state-of-the-art surveillance systems and access controls to ensure the safety and security of your stored items. 

What are your storage rates?

Our storage rates vary depending on the size of the items being stored, the duration of storage, and any additional services required. Please contact us for a customized quote tailored to your specific needs. 

Do you offer climate-controlled storage options?

Yes, we offer climate-controlled storage options to protect your sensitive items from extreme temperatures, humidity, and other environmental factors that could cause damage. 

How do I access my stored items?

You can access your stored items during our regular business hours. Simply contact our staff to schedule a visit, and we’ll have your items ready for you to inspect or retrieve. 

Do you provide insurance for stored items?

While we take every precaution to ensure the safety of your items, we highly recommend obtaining insurance coverage for added peace of mind. We can assist you in obtaining insurance or work with your preferred provider. 

What happens if I need to store more items than originally planned?

We understand that storage needs can change over time. Simply let us know, and we’ll work with you to accommodate your additional storage requirements, whether it’s by reallocating space or upgrading your storage plan. 

Can I store hazardous materials in your warehouse?

Unfortunately, we do not permit the storage of hazardous materials in our facilities to ensure the safety of our staff and other clients. Please contact us for guidance on alternative storage options for hazardous materials. 

What is the minimum storage duration?

There is no minimum storage duration at OMX Business Warehousing. Your needs are fluid and so are our services. 

How do I see my current inventory?

Received items are viewable in our client inventory portal within 24 hours. Photos, descriptions, and inspection status are included for every pallet or item stored. 

How do I submit orders for pickup or delivery?

Our online inventory portal allows clients to select items and submit, pull or place delivery requests at any time on the date of their choosing. For larger requests, please allow at least 48 hours notice prior to the delivery date. 

Do you send receiving notifications?

Yes, via email upon receipt of the shipment. 

Do provide Bill of Ladings?

Clients are responsible for providing BOL’s and shipping labels for third party shipments. 

Do you store food or beverages?

OMX does not store any food, perishables or alcoholic products at this time. 

Do you accept last minute or emergency requests?

OMX accepts most LTL shipments and cross-docks last minute (including same day) if the Warehouse is given notice of the driver’s arrival. Larger shipments, or unique emergencies are subject to vary. Please contact the Warehouse to confirm availability prior to sending a driver to OMX. 

When do items start incurring storage?

On the 5th business day of being stored. 

Do you schedule pickups or returns from the Warehouse?

Clients are responsible for scheduling all outbound shipments. 

What kind of trucks do you use?

We use 26-foot box trucks with lift gates and pallet jacks. 

Do you offer long-distance shipping?

Long-distance shipping is offered at our hourly labor rates including travel time and crew accommodations (if applicable).  Clients are responsible for providing labels for third-party long-distance shipments. 

If I need an order on the truck re-shifted or re-palletized prior to reaching the destination, is that possible?